Transportation

DMV Disabled Parking Placards and Plates

https://www.dmv.ca.gov/portal/vehicle-registration/license-plates-decals-and-placards/disabled-person-parking-placards-plates/

https://sf.gov/topics/transportation

BART discounts https://www.bart.gov/tickets/discounts

62.5% off for Senior (age 65+) with Senior Clipper card; 877-878-8883 https://www.clippercard.com/ClipperWeb/discounts.html
62.5% off for PWD with RTC Clipper card https://www.bart.gov/guide/accessibility/RTC
50% off for SF Bay Area resident, age 19-64, in low-income household (200% FPL) with Clipper® STARTS https://www.clipperstartcard.com/s/

BART trip planner https://www.bart.gov/planner

Muni Bus/Light Rail Metro Train/Streetcar/Cable car

Free, if annual family income <100% AMI, for Senior (age 65+) https://www.sfmta.com/fares/free-muni-seniors-ages-65 & PWD (w/RTC card) https://www.sfmta.com/fares/free-muni-people-disabilities
50% discounted fares for single-ride, monthly pass for Senior (age 65+) & PWD https://www.sfmta.com/getting-around/muni/fares

Muni Travel Training https://www.sfmta.com/getting-around/accessibility/travel-training

SF MTA Trip Planner https://www.sfmta.com/trip-planner

Door-to-door

SF Environment Emergency Ride Home reimburses up to $150 for official taxi ride from work location to home in case of emergency. Eligibility: All employees age 18+ who work in San Francisco, and arrived to work by walking, biking, transit, scooter, or carpool on the day of the emergency. Emergency examples: illness/crisis for you/family member; carpool/vanpool ride not available; bicycle problem; home emergency; required overtime not known before start of workday. https://www.sfenvironment.org/emergency-ride-home

SF MTA Paratransit is a van/taxi program for people unable to independently use or access public transit because of disability/disabling health condition.

SF Access Van Service provides pre-scheduled, door-to-door ADA van services. Cost $2.50 one-way. Eligibility: unable to use Muni’s accessible buses, trains, or streetcars some or all of the time, without the aid of another person; unable to get to and from a bus or Metro stop or station; unable to independently use Muni or BART some or all of the time due to a disability. Apply at 415-351-7050 or https://www.sfmta.com/reports/applications-ada-paratransit-service.

https://www.sfmta.com/getting-around/accessibility/paratransit

SF MTA offers 2 other types of Paratransit services to ADA-eligible customers:

Paratransit Taxi & Ramp Taxi (alternative to the ADA-compliant SF Access van program) provides flexibility of prompt, same-day scheduling (usually taxis arrive in < 30 minutes of your request), subsidized fares via SF Paratransit Debit Card; for every $6 you contribute, SF Paratransit will load $30 value to your debit card. Eligibility: first be determined ADA-eligible for SF Access services. (SF Access riders who want to begin taking advantage of SF Paratransit Taxi services should contact the Mobility Management Center to learn more.) SF Paratransit Office will issue SF Paratransit Debit Card and assign a monthly purchase allotment. https://www.sfmta.com/getting-around/accessibility/paratransit-ramp-taxi

Paratransit Group Van is pre-scheduled van service providing door-to-door transportation to groups of ADA-eligible customers attending specific agency programs such as ADHC, senior centers, or work sites. Eligibility/Enrollment: Individuals must be determined ADA-eligible for SF Paratransit services, and attend agency program served by SF Paratransit Group Van program. Participating agency must submit an ADA application to SF Paratransit Office for each participant. https://www.sfmta.com/getting-around/accessibility/paratransit-group-van

SF MTA Paratransit Taxi Dispatch Services 415-351-7052 https://www.sfmta.com/getting-around/accessibility/paratransit-ramp-taxi/paratransit-taxi-dispatch-services

SF Centralized Dispatch 415-970-1300 (Flywheel Taxi)

SF Taxicab 415-870-2388

Yellow Cab Ramp Taxi Dispatcher 415-301-6383

SF MTA Essential Trip Card (ETC) is City-funded service offered through SF Paratransit that subsidizes 2-3 round trips by taxi per month for older adults age 65+ and PWD. Eligible participants pay 20% of the cost of a regular cab ride fare for essential trips (e.g., going to grocery store, pharmacy or necessary medical trip) within SF only. Customers who pay $12 will receive $60 value for taxi trips on a debit card. Contact 311. https://www.sfmta.com/getting-around/accessibility/paratransit/essential-trip-card

After you get your ETC card in the mail, activate and then call Community Living Campaign at 415-821-1003, x125 to get $12/mo. added to ETC. Any remaining funds roll over each month.

SF MTA Shop-a-Round

Shop-a-Round Shuttle: door-to-door prescheduled shared van ride to grocery stores/supermarkets in SF. Cost $2.50 per one-way trip *No additional cost for designated attendant who boards with Paratransit user/RTC card holder. Upon request, Shop-a-Round drivers will offer assistance onto vehicle from entrance of your home/building where you live, carry up to 3 bags of groceries; Shop-a-Round drivers may not enter your home. Eligibility: age 65+; or disabled and have a RTC Discount ID Card; or eligible for ADA Paratransit services. Apply at 415-351-7053/register online at https://www.sfmta.com/reports/shop-round-application-registration-form .
Shop-a-Round Taxi If eligible due to limited availability of shuttle service in applicant’s area, you will be issued an ID card. For every $6 of funds you load, you will receive $30 in card value (up to a max. allotment) which can then be used to pay cost of taxi trips (cost meter rate of SF taxi) to and from select grocery shopping locations. You can ride at any time by hailing a taxi of your choice; taxi drivers may, but are not required to, assist you to/from the entrance of your home/building where you live upon request. https://www.sfmta.com/getting-around/accessibility/shop-round

American Cancer Society Road to Recovery 800-227-2345 https://www.cancer.org/support-programs-and-services/patient-transportation.html matches volunteer driver to provide rides to and from cancer-related medical appointments for patients who otherwise might not be able to get there.

Fog City Access is a new rideshare, curb-to-curb service in San Francisco designed for riders with disabilities and mobility needs. Riders will be picked up curbside in a wheelchair-accessible vehicle. Rides can be booked directly from your phone - by downloading the Fog City Access app (in Apple App Store or via Google Play) or calling customer service at 628-265-5192. Service operates from 6AM – 10PM, 7 days a week. Rides will be FREE until May 17, 2025! Rides will cost $5 after the promotion ends. https://city.ridewithvia.com/fog-city-access

JCCSF Taxi Rides https://www.jccsf.org/taxi-program/ for older adult or individual with disability living in SF to attend essential needs. Contact Shiva Schulz at sschulz@jccsf.org or call 415.292.1260.

JFCS Rides 415-449-3700 https://www.jfcs.org/find-help/seniors/transportation-meals-cleaning/rides/ volunteer drivers, JFCS vans, and taxi vouchers provide transportation to attend essential needs.

Kimochi Door-to-door Transportation Services are offered to seniors who find it difficult or are unable to use public transportation. Staff drive and escort individuals and groups from their homes to Kimochi program sites. Other transportation, including trips to grocery stores and medical appointments, can be arranged. General service area is Japantown, Western Addition, Richmond and Sunset districts. Voluntary contributions per one way trip are requested. Call 415-931-2287. https://www.kimochi-inc.org/transportation

LightHouse for the Blind Taxi Voucher https://lighthouse-sf.org/lighthouses-taxi-vouchers-program/ provide free taxi rides for AWD, up to two vouchers for round trip fare per month. Eligibility: SF resident, and certification by physician that applicant is permanently disabled and unable to use public transit. Call 415-694-7321 to request application.

$ GoGoGrandparent https://gogograndparent.com/ Access services from partners like Uber, Doordash, and Instacart, with or without a smartphone, 24/7. Membership ($9.99/mo.) + concierge fee ($0.27/minute) + Lyft/Uber fare. 855-464-6872.

Self-Help for the Elderly Senior Escort 415-533-4714 https://www.selfhelpelderly.org/escort-services-aapi-seniors

Apply at https://www.selfhelpelderly.org/wp-content/uploads/2022/03/SHE-Senior-Escort-Services-2022-e.pdf

$ SilverRide 1-800-618-1246 https://www.silverride.com/ credentialed and bonded drivers provide fully assisted rides tailored to needs of rider.

Tower Transit SF. Free on-demand wheelchair accessible transportation in Golden Gate Park, Outer Richmond, Outer Sunset, Oceanview, Lakeshore, Parkside. Service hours 6 am-10 pm, everyday.
Zone service map https://www.facebook.com/photo/?fbid=122099004356758085
Book online at https://book.towertransit.rideco.com
Phone: 240-813-4842
App: Tower Transit SF

Medical Transportation

Bay City Medical Transport https://www.baycitymedicaltransport.com/ 415-610-9214
Trust Medical Transportation https://www.trustmtrans.com/ 650-799-9921

Medi-Cal transportation to and from appointments for services covered by Medi-Cal. This includes transportation to medical, dental, mental health, or substance use disorder appointments, and to pick up prescriptions and medical supplies. There are two types of transportation for appointments. https://www.dhcs.ca.gov/services/medi-cal/Pages/Transportation.aspx

Nonemergency Medical Transportation (NEMT) is transportation by ambulance, wheelchair van, or litter van for those who cannot use public or private transportation.

If receive Medi-Cal through managed care plan: contact plan’s member service department to request NEMT; need a prescription from a licensed provider.
If have FFS Medi-Cal: contact medical provider, who can prescribe NEMT and find transportation provider to coordinate ride to and from appointment(s).

Approved NEMT Providers

American Medical Response * SF 94107-3107 (415) 922-9400

Bay City Medical Transport SF 94112-1723 (415) 610-9214

City And Cnty Of SF Dep Emergency Med Svc SF 94107-2015 (800) 339-1159

Delaw Transportation Inc * SF 94112-3022 (415) 239-1000

Grande, Carlos A Jr * SF 94112-2615 (415) 584-2073

King American Amb Co SF 94115-3082 (415) 931-1400

Moldovsky, Rafail Transportation Inc SF 94118-1429 (415) 681-8474

Semax Enterprises * SF 94121-3612 (415) 387-2579

Senior Care Mobility * SF 94112-1401 (415) 513-6949

Unitrans Shkolnik, Inna SF 94112-2945 (415) 665-7744

Viking Transport Inc * SF 94118-3219 (415) 730-2266

https://www.dhcs.ca.gov/services/medi-cal/Documents/List-of-Approved-NonEmergency-Medical-Transportation-Providers.pdf

Nonmedical transportation (NMT) is transportation by private/public vehicle for people who do not have another way to get to their appointment. Available to people with full-scope Medi-Cal. If receive Medi-Cal through a managed care plan, contact plan’s member service department to request NMT and attest that all other currently available resources have been reasonably exhausted. NMT does not require prior authorization.

When you contact the transportation provider, they will ask you for information about your appointment date and time. You will need to verbally let them know that you do not have any other way to get to your appointment.

Approved NMT Providers

Senior Care Mobility https://www.seniorcaremobility.com/ SF 94112-1401, (415) 513-6949

Yellow Cab of San Francisco SF 94124-1639 (415) 333-3333

https://www.dhcs.ca.gov/services/medi-cal/Documents/List-of-Approved-Nonmedical-Transportation-Providers.pdf

Rides In Sight https://ridesinsight.org/ search online, or call 855.607.4337

Air Transportation

Angel Flight NE https://www.angelflightne.org/free-medical-flights/

Corporate Angel Network (CAN) https://www.corpangelnetwork.org/patient-eligibility travel to recognized treatment centers as listed with the National Cancer Institute or the American College of Surgeons

Driver Safety Resources

AAA Foundation for Traffic Safety; 202-638-5944
AARP; https://www.aarp.org/auto/driver-safety/we-need-to-talk/ 888-687-2277
American Occupational Therapy Association; 800-729-2682 (members), 301-652-6611 (nonmembers)
Association for Driver Rehabilitation Specialists; 866-672-9466
Department of Motor Vehicles

When Is It Time to Stop Driving Because of a Neurologic Condition? (brainandlife.org)

What to Consider If You Think a Loved One Should Stop Driving (brainandlife.org)

AARP Smart Driver https://www.aarp.org/auto/driver-safety/

AARP Driver Safety seminar https://www.aarp.org/auto/driver-safety/we-need-to-talk/

Family Conversations With Older Drivers | The Hartford

Publications on Aging | Home & Car Safety Guides | The Hartford

https://www.thehartford.com/resources/mature-market-excellence/publications-on-aging

CarFit safe settings to make car fit driver https://car-fit.org/find-an-event

National Aging & Disability Transportation Center (NADTC) https://www.nadtc.org/older-adults/

National Highway Traffic Safety Admin (NHTSA) https://www.nhtsa.gov/road-safety/older-drivers

Adapted Vehicles | NHTSA